Quenser Privacy Policy

1. Introduction

Quenser, Inc. ("Quenser" or "we", "our", or "us") is a global social platform that allows users to vote in polls, rate public figures and content, and make predictions about real-world events. Because we invite users to express their views, contribute data, and engage with public sentiment, protecting your privacy is core to our mission. This Privacy Policy explains what information we collect, how we use it, the choices you have, and the rights you can exercise.

By using Quenser — whether through our mobile application, website, or any other related services we provide (collectively, the "Services") — you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

Information You Provide to Us

• Account details — display name, username, email address, password, and, if you choose, a profile picture or avatar.
• Content — polls you create, ratings you give, predictions, comments, and any other content you upload, vote on, or interact with.
• Points & rewards — internal points balance, earned karma, and other non-monetary activity-based rewards.
• Communication with us — feedback, questions, bug reports, survey responses, and support inquiries.

Information We Collect Automatically

• Usage & log data — time spent on the app, polls viewed or voted on, predictions made, content interactions, and search queries.
• Device & connection data — IP address, device type, operating system, browser version, mobile carrier, crash reports, and system diagnostics.
• Cookies & similar technologies — We may use cookies or similar technologies to collect data for analytics and performance optimization.

Information from Third Parties

We may receive information about you from:

• Social login providers — if you sign in with Apple, Google, or another provider, we may receive your public profile information.
• Analytics & advertising partners — who help us understand how users engage with the platform and evaluate performance of our features.

3. How Do We Process Your Information?

We process your personal information for various purposes, depending on how you use our Services, including:

• To create and manage your Quenser accountWe use your information to register your account, authenticate your identity, and help you securely log in.
• To operate core features of the platformThis includes enabling you to vote, create polls, rate profiles, make predictions, and access real-time analytics.
• To respond to your questions and provide user supportIf you contact us, we may use your information to assist you and improve the user experience.
• To communicate updates and administrative messagesWe may send you important service-related notices, updates to our policies, or feature announcements.
• To ensure platform safety and securityWe monitor for fraud, misuse, and suspicious activity to keep Quenser safe for all users.
• To improve performance and analyze usageWe process data to understand how people use Quenser, so we can make the app faster, more reliable, and more useful.
• To comply with legal obligationsIn some cases, we may need to process your data to meet regulatory or legal requirements.
• To protect someone’s vital interestsIn rare cases, we may use data to help prevent harm or respond to urgent situations.

4. What Legal Bases Do We Rely On to Process Your Information?

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on when processing personal information. We may process your data based on the following legal grounds:

• Consent. We may process your information when you give us permission to do so for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your information when it's necessary to fulfill a contract with you — for example, to deliver access to Quenser's features or services.
• Legal Obligations. We may process your data to comply with legal requirements, including cooperation with law enforcement, regulatory investigations, or legal claims.
• Vital Interests. We may process your data when necessary to protect your vital interests or those of another person — such as preventing serious harm.

5. How We Share Information

We may share your information in the following ways:

• Publicly. Your display name, avatar, votes, predictions, ratings, and comments may be visible to other users or the general public by default, unless a specific feature (such as private messages) is clearly marked as private.
• With Service Providers & Contractors. We may share your information with third-party vendors who help us operate Quenser — including services for hosting, email delivery, analytics, security, and customer support. These parties are bound by confidentiality and data protection agreements.
• With Advertising & Marketing Partners. If we introduce advertising or promotional campaigns, we may share limited, non-sensitive data (e.g., usage stats or device type) to help deliver or measure campaigns. We do not share private messages, passwords, or personal account content with advertisers.
• For Compliance & Safety. We may disclose your information to comply with legal obligations, respond to lawful requests, prevent fraud or abuse, protect user safety, or defend Quenser’s legal rights. During Business Transfers. In the event of a merger, acquisition, asset sale, bankruptcy, or similar transaction, your data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

We do not sell your personal information for money.

6. Do We Use Cookies and Other Tracking Technologies?

Yes. Quenser uses cookies, local storage, and mobile SDKs to enhance your experience and protect the platform. Specifically, we use these technologies to:

• Keep you logged in between sessions;
• Remember your preferences and display settings;
• Measure performance and improve our features based on usage patterns;
• Detect and prevent fraud or abuse.

You can manage or disable cookies through your browser settings and mobile operating system permissions. Please note that turning off certain cookies or tracking features may affect the functionality or availability of some parts of the Services.

7. Is Your Information Transferred Internationally?

In Short: Yes, your information may be stored, processed, or transferred to countries other than where you reside.

Quenser's servers are located in the United States. If you are accessing the Services from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

We rely on Standard Contractual Clauses or other legal mechanisms to safeguard EU/UK data transfers.

8. How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to deliver our services, support your account, and comply with legal obligations (such as tax or regulatory requirements). Once your data is no longer needed for these purposes, we will either delete it or anonymize it.

If deletion is not immediately possible — for example, if stored in backup archives — your data will be securely isolated from further processing until it can be removed.

9. How Do We Keep Your Information Safe?

Quenser implements reasonable security practices to help protect your personal data. This includes technical safeguards, such as encryption and secure access controls, as well as organizational practices like limited employee access to sensitive data.

However, no method of data transmission or storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security. You use our services at your own risk and should only access them through secure environments.

10. Children’s Privacy

Quenser is not directed to children under the age of 13 (or the minimum age required by local law). We do not knowingly collect or solicit personal information from anyone under this age. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information promptly.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data privacy laws. These rights may include:

• Right to access – You can request a copy of the personal data we hold about you.
• Right to correction – You can ask us to correct inaccurate or incomplete data.
• Right to deletion – You can ask us to delete your personal data under certain conditions.
• Right to object – You may object to the processing of your data for specific purposes, such as direct marketing.
• Right to restrict processing – You can request we limit how we use your data.
• Right to data portability – You can request a copy of your data in a structured, commonly used format.
• Right to withdraw consent – Where we rely on your consent to process data, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

12. Do-Not-Track Features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted in the future that we must follow, we will inform you about that practice in a revised version of this Privacy Policy.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

13. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to:

• Know what personal data we collect and how we use it
• Correct inaccuracies
• Request access to or deletion of your data
• Obtain a copy of your data
• Opt out of the sale or sharing of your data (as defined by law)
• Opt out of profiling or targeted advertising
• Limit use of sensitive data
• Designate an agent to act on your behalf
• File an appeal if your request is denied

Categories of Personal Information We Collect:

We may also collect information when you:

• Contact customer support
• Participate in surveys or contests
• Use our services

Sources of Information:We collect data from you directly, your devices, or service providers.Sharing Practices:We may share data with providers under contract for business purposes. We do not sell personal data.

Your Rights Include:

• Access, delete, correct, or copy your data
• Know what third parties received your data
• Opt out of targeted advertising and profiling
• File an appeal or complaint with your state attorney general

How to Exercise Your Rights:Email us at [email protected]. We may request identity verification or agent authorization documents.

California “Shine The Light” Law:California residents may request, once per year, information about data shared with third parties for direct marketing (if any), free of charge. To make such a request, contact us via the methods above.

14. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at[email protected].